Privacy Policy

Thank you for visiting our website. This Privacy Policy explains how we collect, use, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles when you visit our website, use our services, or interact with us. By using our website, you consent to the practices described in this Privacy Policy.

Personal Information We Collect

Information You Provide

We may collect personal information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

This typically occurs when you fill out a contact form, request a service, or communicate with us directly.

Information Automatically Collected

We may collect certain information about your interaction with our website through cookies and other tracking technologies, including:

• IP address

• Browser type and version

• Pages visited and time spent on our website

How We Use Your Personal Information

1. To respond to your inquiries and communicate with you.

2. To provide you with information about our services.

3. To improve the functionality and user experience of our website.

4. To comply with our legal and regulatory obligations.

How We Share Your Personal Information

Third-Party Service Providers

We may share your information with trusted third parties who help us operate our website or provide services (e.g., hosting providers, email marketing platforms). These providers are required to protect your information.

Legal Requirements

We may disclose personal information if required by law, such as in response to a legal process or to protect our rights or the rights of others.

Your Rights and Choices

1. You have the right to access, update, or delete the personal information we hold about you.

2. You can opt-out of receiving marketing communications by contacting us or using the unsubscribe link provided.

3. You can disable cookies in your browser settings, although this may affect your experience on our website.

Data Retention

1. We retain personal information only as long as necessary to fulfil the purposes for which it was collected and as required by law.

2. Information may also be retained for legitimate business interests, such as record-keeping or fraud prevention.

Security

1. We take reasonable measures to safeguard your personal information from unauthorised access, misuse, or loss.

2. However, no online data transmission or storage system is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

1. Our website and services are not directed to children under the age of 13.

2. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: hello@brownfox.com.au

• Phone: 0437 243 303